FBO Reviews
KTRM - DESERT JET

Average Rating: 
Submissions may be edited or removed if they contain expletives or any content that is intentionally or unintentionally unlawful, untruthful, threatening, abusive, harassing, tortious, defamatory, or libelous.
You must be logged in to post a review. Click Here to login.

Posted by on 02/20/2019 21:24:54Aircraft Type: P46T
Rating: 
 
My wife and I travel in our Meridian quite a bit, so we've visited many airports and many FBOs. The service we experienced at Desert Jet was exceptional in all respects. We considered self serve at another FBO on the field, but chose Desert Jet, and don't regret that decision one bit. Soon they'll occupy their beautiful new building, but even from a trailer, this group shines

Posted by PAT G. on 08/23/2018 08:39:02Aircraft Type: FA7X
Rating: 
 
This FBO sets the bar very high with their excellent service and attention to detail. Looking forward to visit again.

Posted by LEIF on 04/15/2018 16:34:16Aircraft Type: H25B
Rating: 
 
Great FBO with excellent service and incredibly service minded people! A pleasure to visit!

Posted by IVAN MARKS on 04/01/2018 02:39:35Aircraft Type: C172
Rating: 
 
Excellent service from start to finish! Rental car was clean and ready when I arrived and the staff were all attentive and friendly. Check-in and check-out were fast and trouble-free. I know they are used to handling corporate jet clientele, but they took care of me and my little 172 just the same. I'm looking forward to flying in to Thermal from now on instead of Bermuda Dunes.

Posted by JON GIBSON on 02/18/2018 23:35:58Aircraft Type: C414
Rating: 
 
This FBO sets the bar very high with their excellent service and attention to detail. The best service we've received from any FBO in a long time.

Posted by JIM KREUTZFELD on 11/17/2017 20:01:11Aircraft Type: BE9L
Rating: 
 
The attentiveness and courtesy extended by the Desert Jet Center team was truly extraordinary. The staff greeted us as the cabin door opened with cold water, assisted in luggage off loads and extended an optional plane detailing service during our stay. The courtesy and professionalism extended by the office staff was excellent and they did everything possible to make our arrival and land departure a positive experience. For me, there is no reason to choose another FBO at KTRM as the effort o

Posted by DEAN FRIEDT on 10/07/2017 21:11:02Aircraft Type:
Rating: 
 
This was hands down the best service at an FBO that I have ever had. They are a great bunch of folks....nothing was too difficult and they never said "sorry no"! They are the best FBO goin'! Everyone should stop there to see what real service is all about. They are my go to folks in TRM!!!

Posted by TONY DAWSON on 06/21/2017 01:27:22Aircraft Type: C510
Rating: 
 
Absolutely the very best customer service of any FBO. Every employee seems to thoroughly enjoy what they do. They really focus on the details here. Pricing is the best around. We switched our scheduled maintenance to Desert Jet last year with significant savings and we are delighted with the quality of workmanship and support. Desert Jet will soon be expanding their facilities to accomodate their growing charter fleet. Our thanks for your incredible service and we wish you every success

Posted by JEFF on 06/09/2017 19:30:08Aircraft Type: C560
Rating: 
 
Stopped in for a few days in our Citation. The Desert Jet team is top-notch. Adrienne made sure our arrangements were all set and met us at the airplane with cold water and a smile. Luis took care of my lav even though I insisted that I could take care of it myself. With the heat, we were able to get a reasonable hangar (and a spotless hangar at that). When I went the next day to check on the airplane, Malcolm was more than accommodating -- even spot cleaned my airplane. Diana and Kiersten made

Posted by TOBY KAMARK on 06/09/2017 02:43:57Aircraft Type: C560
Rating: 
 
The staff at Desert Jet make a great FBO. Very personable people; great service and attention to detail. I was very impressed and really enjoyed your service to me and my passengers. Great job, see you soon. Desert Jet thank you very much!

Posted by PUP P on 03/29/2017 09:09:22Aircraft Type: C550
Rating: 
 
Outstanding staff of people! Even though my passengers had only brief interactions, they were VERY impressed by the helpfulness and courteousness of ALL of the Desert Jet personnel. Definitely made the right choice choosing Desert Jet Center for our Palm Springs trip! Great FBO! Great people!!!

Posted by NOEL M. on 03/28/2017 23:10:57Aircraft Type: GLF4
Rating: 
 
EXCELLENT FBO! Great Service & Pricing! Flew in on a quick turn in a G450, they greeted us upon arrival, my passengers's Car was rampside & pulled up by the main entrance door before the engines were completely spooled down, line service was amazingly speedy in handling our needs, did I mention Kristin was awesome? Excellent customer service, extremely friendly & professional towards my crew & passengers, Ross Aviation should take notes from Kristin. Desert Jet is the only real FBO on the field.

Posted by MICHAEL HINSCH on 11/22/2016 18:28:36Aircraft Type: PRM1
Rating: 
 
Absolutely great customer service. Took great care of my plane and passengers. Highly recommend using Desert Jet.
FBO Response: Thank you so much for visiting, Michael!